Terms of Service
1. Introduction
Welcome to James & Olivia London. By accessing or using our website, you agree to be bound by these Terms & Service
Throughout these Terms, the words "we", "us" and "our" refer to James & Olivia London.
2. Products
We strive to display all products, colours and descriptions as accurately as possible.
We reserve the right to:
- Modify product information without notice
- Discontinue products at any time
- Limit quantities available for purchase
3. Pricing
All prices displayed on our website are shown in GBP (£).
We reserve the right to change prices without prior notice.
In the event of a pricing error, we reserve the right to cancel any affected orders and issue a full refund.
4. Orders
Once an order has been placed, you will receive an order confirmation email.
Acceptance of your order occurs when your order has been processed and dispatched.
We reserve the right to refuse or cancel any order at our sole discretion.
5. Shipping
Delivery times are estimates and are not guaranteed.
James & Olivia London is not responsible for delays caused by:
- Couriers
- Customs authorities
- Severe weather conditions
- Events beyond our reasonable control
6. Returns & Refunds
Customers may request a return within the period stated in our Return Policy.
Returned items must:
- Be unused
- Be in original condition
- Include original packaging where applicable
Refunds will be issued to the original payment method after inspection and approval.
Please refer to our Return Policy for full details.
7. Intellectual Property
All content on this website, including:
- Logos
- Images
- Text
- Graphics
- Product descriptions
is the property of James & Olivia London and may not be copied, reproduced or distributed without written permission.
8. Limitation of Liability
To the maximum extent permitted by law, James & Olivia London shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.
9. Privacy
Your use of our website is also governed by our Privacy Policy.
10. Governing Law
These Terms & Service shall be governed by and interpreted in accordance with applicable consumer protection laws.
11. Contact Information
For questions regarding these Terms & Conditions, please contact:
James & Olivia London
Email: support@jamesolivialondon.com
© James & Olivia London. All rights reserved.
Last updated: 06-2026